HBR’s Feedback Fallacy

No role for Hercule Poirot: HBR readers hoping for an Agatha Christie-style denouement from authors Marcus Buckingham and Ashley Goodall will be disappointed. By Ray D'Cruz In this month’s Harvard Business Review, Marcus Buckingham and Ashley Goodall are at it again, this time opining about The Feedback Fallacy. Buckingham and...

Collabs: why the music industry might point to something exciting

George Harrison and Ravi Shankar. Collaboration has always been part of the music industry, but its popularity is surging. Ray D'Cruz Despite compelling evidence that collaboration benefits firms and clients, many managing partners describe, with frustration, the challenge of changing long-held patterns of solo and siloed behaviours. In her book,...