Employee performance and feedback

Build a vibrant feedback culture where achievement is recognised and rewarded

  • Provide role and progression clarity
  • Build a continuous feedback culture
  • Enable data-driven talent decisions

Software that works, first time

We love winning hearts and minds through beautiful software that enables better conversations. Talk to us about how you can build a vibrant feedback culture while making things easier for partners, managers and employees.

Clear expectations

Provide role clarity for everyone in the firm

  • Use our expertise to build a capability framework for every role in your firm
  • Align the capability framework to reviews, objectives and feedback modules
  • Encourage regular conversations that address career and progression issues

Regular feedback

Build a feedback and recognition culture

  • Give and request real-time feedback: from anyone, to anyone, any time.
  • Capture the feel good factor that goes with recognition, for both giver and receiver
  • Use and adapt over 20 templates: job reviews, matter feedback, kudos and more

Simple reviews

Tools built for PSFs that streamline the process

  • Build all types of reviews: formal to check ins, probation, promotion and more
  • Seamlessly integrate financial and non-financial KPIs, capabilities and objectives
  • Utilise our Gen AI tools to save time and enable better conversations


Tools built for PSFs that streamline the process

  • Clever nudge tools make managing and gaining review compliance easy
  • Reporting, analytics and Gen AI tools enable evidence-based talent decisions
  • Smart integration tools means you can have a best of breed product, and be efficient

Examples of our work

Supporting more frequent feedback

Working with an Australian law firm (500 people) to respond to a request from employees for more frequent feedback. Deploying our Fast Feedback module to create opportunities for ongoing and informal feedback and regular check-in conversations.

Streamlining job (audit) reviews

Streamlining the job (audit) reviews process for a UK accounting firm (700 people). Using our Fast Feedback module to create a simple job review form for audit managers and team members, saving time while capturing data for later use in check in conversations.

Building accountability for strategic capabilities

Implementing partner contribution software for a premium Australian law firm (700 people).Supporting the firm to translate its strategic capabilities and KPIs into valuable conversations about contribution that support accountability and reward determination.

Articulating career progression points

Developing a career path for lawyers, from graduate to partner in a global law firm (5,000 people) based on skills and behaviours. Defining five to six clear progression points at each stage to give employees clarity and enable them to manage their careers.

Leveraging diversity for mutual benefit

Helping an international firm (4,000 people) discern how its geographic and cross-cultural diversity creates competitive advantage. Reflecting these insights in a capability framework for partners and employees that ensures people are developed, recognised and rewarded for the contribution to diversity and inclusion.

Supporting evidence-based talent decisions

Developing the analytics and reporting skills of the People & Culture team of an Australian law firm (600 people) to identify critical talent decisions, review data sources, use analytics tools to process qualitative and quantitative data and communicate insights.

Turning project feedback into actionable insights

Working with a mid-sized advisory firm (100 people) to generate routine project-based feedback through our Debriefs module. Identifying better ways of working, creating actionable insights and sharing knowledge through the firm.

Supporting our clients’ CSR programs

Aligning our Feedback for Good program with the CSR program of a UK law firm (1000 people); supporting three charities nominated by the firm while motivating staff to start using our Fast Feedback module as it seeks to build a continuous feedback culture.

Balancing agile and formal feedback

Implementing a more agile and responsive feedback culture in a UK law firm (700 people),retaining formal reviews for Solicitors Regulation Authority obligations while encouraging check-ins on a more casual and regular basis using our Fast Feedback module.


From the outset we received great feedback and uptake from colleagues and partners, despite the project launch coming at a time of considerable technology change. Performance Leader has won over the most unexpected of people."

Kirsty Weller, Head of People, DAC Beachcroft


One of the key features I love using about the system is the data analytics. That gives me the ability to have a clean snapshot of the workforce, how people are performing across divisions, locations or at levels… This ensures a consistency of treatment and also a consistency of performance."

David Meagher, Head of People & Culture, Shine Wing Australia


We chose Performance Leader for three reasons: we really liked the team; we liked the system because it is crisp, relevant to what we need and easy to use; and we instinctively felt that Performance Leader was the right fit for us."


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