We take your privacy and data security seriously.
As Performance Leader operates in multiple jurisdictions we comply with a range of privacy and data protection regulations, including the EU General Data Protection Regulation (“GDPR”).
We may hold personal data about you because:
The information will usually include your name, IP address, account login details, role, email address and location and department, and information relating to our services.
We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
It is important that the personal data we hold about you is accurate. Please keep us informed if any of your personal data changes during your relationship with us.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Performance Leader will use your personal data for the following purposes:
We may share your personal information in order to achieve the purposes outlined above. Specifically, we share your information with the following sub-processors who assist us to manage our software applications. We monitor sub-processor access through Data Protection Impact Assessments.
Cookies and page tags are small text files sent by us to your computer, and from your computer or mobile device to us when you use our software applications. We use these tools to improve your experience of our services, for example, to allow you to use a “remember me” function on our software applications.
As we operate internationally, we may access data from other countries for the purpose of client management and providing help desk services. Where this is the case we will ensure that that appropriate safeguards are in place to ensure an adequate level of protection with respect to the privacy rights of individuals required as required by as required by Article 46 of the GDPR ((EU) 2016/679).
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
The Data Protection Officer
Suite 503, 2 Queen Street
Melbourne Victoria Australia 3000
You have the right to make a complaint at any time to the UK Information Commissioner’s Office (ICO) or equivalent supervisory authority in other EU jurisdictions. We would, however, welcome the opportunity to deal with your concerns before you approach such authorities so please contact us in the first instance.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
You have the right to:
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.